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Author:
Monitor 24-7 inc.
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Categories:
ITSM Software
,
Service Desk Software
Original Article Source Credits: Joe the IT Guy , https://www.joetheitguy.com/
Article Written By: Joe the IT Guy
Original Article Posted on: January 5, 2021
Link to Original Article: https://www.joetheitguy.com/it-service-desk-planning-for-2021s-new-normal/
Read More >>
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Author:
Monitor 24-7 inc.
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Categories:
Change Management Software
,
Customer Service Software
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Integration
,
ITIL Software
,
ITSM Software
,
Service Desk Metrics
,
Service Desk Software
,
Service Management Software
Original Article Source Credits: ThinkHDI , https://www.thinkhdi.com/
Article Written By: Nancy Louisnord
Original Article Posted on: October 28, 2020
Link to Original Article: https://www.thinkhdi.com/library/supportworld/2020/deliver-personalized-experience-through-customer-journey-mapping.aspx
Read More >>
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Author:
Monitor 24-7 inc.
|
|
Categories:
Help Desk Software
,
ITIL
,
ITSM
,
ITSM Software
,
Service Desk Metrics
,
Service Desk Software
Original Article Source Credits: JOE THE IT GUY , https://www.joetheitguy.com/
Article Written By: JOE THE IT GUY
Original Article Posted on: July 15, 2020
Link to Original Article: https://www.joetheitguy.com/bring-your-outsourced-it-service-desk-back-in-house-for-better-ex-and-cx/
Read More >>
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Author:
Monitor 24-7 inc.
|
|
Categories:
Change Management Software
,
Customer Service Software
,
ITIL Software
,
ITSM
,
ITSM Software
,
Service Catalog
,
Service Desk Software
,
Service Management Software
Original Article Source Credits: BMC , https://www.bmc.com/
Article Written By: Jill Perez
Original Article Posted on: October 27, 2020
Link to Original Article: https://www.bmc.com/blogs/removing-friction-between-dev-and-ops/
Read More >>
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Author:
Monitor 24-7 inc.
|
|
Categories:
Change Management Software
,
Customer Service Software
,
Help Desk Software
,
Incident Management Software
,
Integration
,
ITIL Software
,
ITSM
,
ITSM Software
,
REST
,
Service Catalog
,
Service Desk Metrics
,
Service Desk Software
,
Service Management Software
Original Article Source Credits: Search It Operations ,https://searchitoperations.techtarget.com/
Article Written By: Adam Fowler
Original Article Posted on: 21 Aug 2020
Link to Original Article: https://searchitoperations.techtarget.com/tip/How-to-build-a-successful-IT-service-desk
Read More >>
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Author:
Monitor 24-7 inc.
|
|
Categories:
Change Management Software
,
Customer Service Software
,
Help Desk Software
,
Incident Management Software
,
Integration
,
ITIL Software
,
ITSM
,
ITSM Software
,
REST
,
Service Catalog
,
Service Desk Metrics
,
Service Desk Software
,
Service Management Software
Original Article Source Credits: DevOps , https://devops.com/
Article Written By: GEORGE V. HULME
Original Article Posted on: AUGUST 12, 2020
Link to Original Article: https://devops.com/healthcare-increasingly-embrace-devops/
Read More >>
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Author:
Monitor 24-7 inc.
|
|
Categories:
Change Management Software
,
Customer Service Software
,
Help Desk Software
,
Incident Management Software
,
Integration
,
ITIL
,
ITIL Software
,
ITSM
,
ITSM Software
,
REST
,
Service Catalog
,
Service Desk Metrics
,
Service Desk Software
,
Service Management Software
Original Article Source Credits: ThinkHDI , https://www.thinkhdi.com/
Article Written By: Pierre Bernard
Original Article Posted on: June 18, 2020
Link to Original Article: https://www.thinkhdi.com/library/supportworld/2020/business-process-visualization-service-management.aspx
Read More >>
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Author:
Monitor 24-7 inc.
|
|
Categories:
Change Management Software
,
Customer Service Software
,
Find
,
Help Desk Software
,
Incident Management Software
,
Integration
,
ITIL
,
ITIL Software
,
ITSM
,
ITSM Software
,
REST
,
Service Catalog
,
Service Desk Metrics
,
Service Desk Software
,
Service Management Software
Original Article Source Credits: Joe the IT Guy , https://www.joetheitguy.com/
Article Written By: Joe the IT Guy
Original Article Posted on: July 1, 2020
Link to Original Article: https://www.joetheitguy.com/key-itam-challenges-and-what-to-do-about-them/
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