IT Service Desk Planning for 2021s New Normal

Author: Monitor 24-7 inc. | | Categories: ITSM Software , Service Desk Software

You may have already submitted your 2021 plans and budgets for the IT service desk back in September or October 2020. Which was no doubt even trickier than usual, with all the uncertainty surrounding the global pandemic and its continued effect on business operations.

Perhaps you were required to submit two plans for 2021? One where the global pandemic has eased/passed post-Q1 and another that assumes 2021 will still be full of pandemic-related challenges.

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Original Article Source Credits:   Joe the IT Guy  ,

Article Written By:  Joe the IT Guy 

Original Article Posted on:  January 5, 2021

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