Business Intelligence – BI

Author: Monitor 24-7 inc. | | Categories: Change Management Software , CMDB Software , Customer Service Software , Incident Management Software , Integration , ITIL , ITSM

Business intelligence (BI) refers to the procedural and technical infrastructure that collects, stores, and analyzes the data produced by a company’s activities. BI is a broad term that encompasses data mining, process analysis, performance benchmarking, and descriptive analytics. BI parses all the data generated by a business and presents easy-to-digest reports, performance measures, and trends that inform management decisions.

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Original Article Source Credits:   Investopedia ,

Article Written By:   JAKE FRANKENFIELD

Original Article Posted on:  Jun 23, 2019

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